FAQ
1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are typically processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. Cables must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. Are your cables compatible with iPhone?
Yes. We carry Lightning to USB-C cables as well as high-quality USB-C cables compatible with the latest iPhone models (including iPhone 15/16 series).
6. Do your cables support fast charging?
Yes. Most of our cables support fast charging technologies including Power Delivery (PD), Quick Charge (QC), and Super Fast Charging, depending on your charger and device.
7. Are the cables braided or regular?
We offer both premium braided nylon cables (more durable and tangle-free) and high-quality TPE/PVC cables. Braided versions are clearly marked on the product page.
8. What lengths do you offer?
We offer a variety of lengths: 0.5m / 1m (3.3ft) / 2m (6.6ft) / 3m (10ft), and longer options for specific needs. Exact length is listed on every product page.
9. Do your cables support data transfer?
Yes. All our cables support high-speed data sync (up to 480Mbps or higher depending on the model).
10. Are your cables safe to use?
Absolutely. All Cablevora products use high-quality chips and materials with built-in safeguards against over-current, over-voltage, and short-circuit to protect your devices.
11. How durable are your cables?
Our braided cables are reinforced with strong connectors and tested for 10,000+ bend cycles. They are designed for daily use and heavy handling.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my cable arrives damaged or doesn’t work?
Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.